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Application Engineer - Automated Laser Cutting
- Chicago, Illinois
- Job Type
- 1 Sep 2022
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How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 70 TRUMPF locations.
Perform essential functions for the Sales, Applications areas in the form of product demonstrations, time studies, and post sales customer applications support. Besides the functional responsibility of applications for customer demos, the Smart Factory Applications Engineer - Automated Cutting will also support the operations team and ensure the equipment to be running properly in the fully connected environment of TRUMPF Chicago.
Principle Duties & Responsibilities
Conduct best in class customer product and production flow demonstrations at TUSC and trade shows to increase product sales
Provide customer application & sales support (phone and remote) utilizing TRUMPF digital solutions as well as post-sales expertise support during the initial production ramp up phase at customer sites
Perform parts analysis for producibility / time studies and produce customer sample parts at the TRUMPF Smart Factory if requested Continuously excel the technology knowledge by participating in training and testing functions of the machine to provide best in class support for our customers with daily production challenges
Be responsible for the assigned technology in the production showroom environment, key performance indicators (i.e., on time delivery, quality, machine utilization) and support operations for real customer parts production
Organize and provide customer product training courses with a focus on programming and operating equipment
Expand knowledge beyond assigned technology and learn integrated cutting, bending and welding solutions and their interaction with digitally connected production processes storage and TRUMPF s Manufacturing Execution
System Consult and demonstrate latest machine technology related solutions for Industry 4.0.
Utilization of all hardware / software / services that pertain to the technology to become a resident expert / go to person for the technology
Perform entire system walkthroughs in the showroom from order to shipping
Collaborate with product centers and other TRUMPF subsidiaries to provide feedback on product development / improvement ideas for existing or new products in the field of automated laser cutting
Travel estimate is 30% as average, with focus in USA, Mexico and Canada
Sheet metal experience and / or TRUMPF product knowledge a plus.
Experience with CAD, programming and machine tool product knowledge desired.
Knowledge of manufacturing technologies and production software systems.
Excellent communication skills in both written and verbal are required as this position involves extensive contact with customers and sales representatives.
Ability to regularly lift 40 lbs. and willing to operate forklifts / overhead cranes.
Minimum 2-year technical school degree with a solid math background or the suitable equivalent of education and work experience.
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.
- Job Reference: 701016819-2
- Date Posted: 1 September 2022
- Recruiter: Trumpf
- Location: Chicago, Illinois
- Salary: On Application
- Sector: I.T. & Communications
- Job Type: Permanent