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Automotive BDC Client Care Specialist

Norwood, Massachusetts
Job Type
1 Sep 2022

Herb Chambers Volvo Cars Norwood is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department.

This position will be responsible for handling internet leads, inbound phone calls and customer retention.

Job Responsibilities:

  • Receive inbound calls and internet leads; follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
  • Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
  • Obtain customer information and keep accurate database
  • Maintain a dealership standard for response time
  • Set up sales appointments with customers with the focus that all customers are prospective long-term customers
  • Handle minor customer complaints and misunderstandings

Benefits Include:

  • Health, Dental, Vision and Life Insurance
  • 401k with company match
  • Flexible schedule
  • Paid time-off
  • Solid job security with a stable organization

Submit your resume today!

  • Must have flexible schedule and able to work weekends
  • Must be self-motivated and performance driven
  • Must be able to attend training
  • Strong written and verbal communication skills
  • Highly organized with the ability to learn quickly
  • Strong computer and typing skills
  • Professional and personable demeanor
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  • Job Reference: 701326558-2
  • Date Posted: 1 September 2022
  • Recruiter: Herb Chambers Volvo Cars Norwood
  • Location: Norwood, Massachusetts
  • Salary: On Application
  • Sector: Manufacturing Operations
  • Job Type: Permanent