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Customer Employment Support Officer

£18.00 Per Hour
Job Type
1 Sep 2022
One of our local authority clients are currently recruiting for an Customer Employment Support Officer. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary To deliver GLLaB frontline advice and guidance service to workless residents and other job seekers. To carry out individual one to one diagnostic interviews, action planning and tracking and recording all outcomes along the customer journey to sustainable employment. Duties and Responsibilities Responsible for carrying out individual one to one diagnostic interviews and delivering information advice and guidance (IAG) in order to identify barriers to employment and employment & skill gaps and to develop individual personal development and employment and skills action plans. Responsible for delivering a high quality service in line with external funding or Prime Contractor requirements. Ensuring that all GLLaB and/or other corporate employment projects programmes are delivered in line with agreed profile outputs and outcomes and ensuring effective contribution to individual and team targets. Responsible for developing and maintaining referral networks and obtaining up-to-date information on a wide range of services offered by complementary specialist partnership organisations to support the removal of barriers to employment. Responsible for providing one to one and group employability sessions and job search support in-house and from remote locations including support with updating CVs, completing applications forms and interview techniques. Required to deliver job preparation and employment support; assisting the employer development and brokerage team in matching local residents to appropriate vacancies notified. Responsible for the active caseload management of customers, providing regular and documented follow-up and support to move customers into sustained employment. Responsible for providing ongoing and in-work support for customers employed in temporary and short-term jobs in order to facilitate their progression into alternative sustained employment. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd
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  • Job Reference: 701351347-2
  • Date Posted: 1 September 2022
  • Recruiter: Coyles
  • Location: London
  • Salary: £18.00 Per Hour
  • Job Type: Temporary