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TRAINEE - Customer Service Administrator

Maidstone, Kent
£9.50 to £10.00 Per Hour
Job Type
1 Sep 2022
Our client is urgently seeking an impeccably organised, motivated, and positive individual with excellent communication skills to join their organisation as a Customer Service Administrator. Hours of work are Monday to Friday, 9:00am - 5:00pm, and the pay rate per hour will start at £9.50 - £10.00. The office is based in Maidstone town centre and the ideal candidate will be able to travel in via public transport. The client will consider paying parking charges for the selected candidate once they are made permanent if they have good experience, the right work ethic and have no other way to travel to their office location. It is essential that you are confident communicator, and are comfortable working within a small, friendly, and personable team. Daily duties: Handling incoming calls from customers Data entry of all incoming jobs and their requirements Dissect customer queries to fully understand problems and needs Arrange customer appointments for company works to be completed Scheduling workers for various site visits Daily transport planning to ensure optimum workflow Complete customer profiles, filing all relevant information to enable accurate customer records Liaise with site engineers to ensure all 'Call-Outs' are completed to customer satisfaction Provide support throughout the company to ensure the smooth completion of projects It is essential you are PC literatePlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web
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  • Job Reference: 701354929-2
  • Date Posted: 1 September 2022
  • Recruiter: Focus Resourcing
    Focus Resourcing
  • Location: Maidstone, Kent
  • Salary: £9.50 to £10.00 Per Hour
  • Sector: Administration
  • Job Type: Permanent